Service is provided on a first come - first served basis. However, every effort is made to accommodate long term clients on short notice whose keys are on file.
An initial meeting in your home is required prior to departure. All necessary information is documented, a walk - through of the home and yard is completed, the keys are obtained, and a service agreement is established.
A detailed checklist is left every visit to verify the services provided. Email and text message updates are available upon request.
Payment is due upon receiving an invoice for services completed. Cash, cheque, or Interac e-Transfers are accepted.
All information is kept confidential. Keys are securely stored and coded without names or addresses as required by the commercial liability insurance policy.